- General Features
| | 24/7 online appointment scheduling North America or International Online enrollment with FREE 30-day trial Printable account setup guide Comprehensive online help Multiple time zone support Online support center Instant membership upgrades |
- Service Setup and Maintenance
| | New account setup wizard Personnel and capacity type schedules Multiple service location support Schedule-to-location assignments Schedule business hours setup Appointment reservation deadlines Appointment rescheduling deadlines Appointment cancellation deadlines Variable appointment interval Variable service duration Personnel assignments Custom appointment forms Personnel scheduling Resource scheduling Classes and workshops Event scheduling Recurring appointments Group scheduling Shared availability |
- Account Setup and Maintenance
| | User permissions and access management Business hours and holidays setup Restricted availability setup Appointment cancellation and no-show policies Web mini profile, custom graphics, logo Multi-user environment Electronic billing |
- Personnel Management
| | Personnel work hours setup Personnel vacation time setup Personnel-to-location assignments Personnel availability configuration Personnel appointment notifications |
- Direct Offers
| | Custom promotions and discounts Limited time offers |
| - Appointment Management
| | Calendar, 7-day planner and Timeline Workareas Custom appointment summaries and reports Appointment rescheduling Appointment confirmations Automatic appointment confirmation option Automatic appointment cancellation option Appointment search, calendaring New appointment e-mail notifications Re-scheduled appointment e-mail notifications Cancelled appointment e-mail notifications E-mail template customization In-house appointment scheduling Custom appointment reports in PDF format Client-side data backup in CSV format
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- Credit Card Processing
| | American Express ®, Diner's Club ® Discover ®, JCB ® MasterCard ®, VISA ® Payment gateway integration Secure transaction processing Online transaction terminal Credit card verifications Authorization, capture, credit transactions Online and off-line transaction settlement Automatic appointment fee processing Rescheduling and cancellation fee processing Reference transactions Transaction history |
- Customer Management
| | Online customer database Customer index, search functions User-defined customer profile fields, notes Customer ratings Appointment history |
- Synchronization and Data Export
| | Appointment synchronization with Outlook Contacts synchronization with Outlook Appointment synchronization with Palm Desktop Contacts synchronization with Palm Desktop Appointment data export to spreadsheets Customer data export to CRM Appointment summaries in CSV Appointment summaries in PDF Appointment books in PDF vCalendar standard support vCard standard support |
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