Deposit requirement
Client who are new, have a history of no shows, or who have not been seen in over a year, will be required to make a deposit covering the cost of the exam, to reserve an appointment. If you schedule an appointment online, you will be contacted to make this deposit. This deposit is nonrefundable unless the appointment is cancelled more then 24 hours in advance.
Euthanasia are a Last Resort Only
At the West Hazleton Veterinary Hospital, euthanasia is an absolute last resort. We will not euthanize an animal that we have not seen and diagnosed. There are no exceptions to this rule. Please do not schedule an appointment with us if you do not want us to try to help keep your pet as happy and healthy as possible.
Payment is Due at the Time of Service
We do not bill customers and a deposit may be required to hold your appointment. For your convience, we accept the four major credit cards, including VISA, Mastercard, American Express, and Discover. We accept many debit cards and CareCredit as well. We accept checks with a valid drivers license and approval by Telecheck. Of course, we also except cash. Please be prepared to pay for your visit including any tests, treatments, and medications required. Feel free to discuss prices before accepting treatment.
Phone Appt. Confirmation Required
All appoointments schedule online must be scheduled at least 1 week in advance and must be confirmed by the personel at the West Hazleton Veterinary Hospital via phone. If you do not recieve this confirmation, please call to confirm your appointment before coming to the hospital.
We cannot be held responsible for unconfirmed appointments. If we cannot confirm your appointment, it will be cancelled..
We cannot be held responsible for unconfirmed appointments. If we cannot confirm your appointment, it will be cancelled..
Surgery Confirmation
Anesthesia can be dangerous to any animal. In order to limit that risk, we require that all animals be checked by the veterinarian prior to being scheduled for surgery. There are also strict rules about feeding and other factors that our technicians will discuss with you when you schedule your surgery. If you schedule a surgery without speaking to one of our technicians, they will call to confirm this information prior to the surgery being performed. If you come to the hospital without speaking with the technician, we will not be able to safely perform the surgery, and you will be asked to reschedule. We are sorry of any inconvenience, but at the West Hazleton Veterinary Hospital, we take our pet's well being very seriously.
To avoid confusion or problems, please call 570-455-2580 during our regular business hours to schedule your surgical appointment.
To avoid confusion or problems, please call 570-455-2580 during our regular business hours to schedule your surgical appointment.